Terms and confidentiality

Confidentiality

CONFIDENTIALITY DECLARATION

ARTICLE 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase on our shop, as part of our buying and selling process, we collect personal information you provide to us, such as your name, address and e-mail address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which allows us to get more details about the browser and operating system you are using.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. By subscribing to our newsletter, you agree to receive promotional material from us. You can unsubscribe at any time.


ARTICLE 2 - CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it at This purpose only.

If we ask you to provide us with your personal information for any other reason, such as marketing, we will ask you directly for your express consent, or we will give you the opportunity to refuse.


How do I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you may notify us by contacting us at info@savanqc.com or by mail at : Savan inc. CP 171 Outlet Upper Town, Quebec, QC, G1R 4P3, Canada


ARTICLE 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use.


ARTICLE 4 - SHOPIFY

Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our services and products.

Your data is stored in Shopify's data storage system and databases, and in Shopify's general application. Your data is stored on a secure server protected by a firewall.


Payment:

If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the Payment Card Industry (PCI-DSS). Information about your purchase transaction is retained for as long as necessary to finalize your order. Once your order is finalized, the details of the purchase transaction are deleted.

All direct payment gateways comply with PCI-DSS, which is managed by the PCI Security Standards Board, and is the result of joint efforts by companies such as Visa, MasterCard, American Express, and Discover.

The PCI-DSS requirements ensure the secure processing of credit card data by our store and service providers.

For more information, please see the Shopify Terms of Use You can consult it by clicking here. or the Privacy Policy You can consult it by clicking here..


ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES


Generally, the third party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

For these providers, we recommend that you carefully read their privacy policies so that you can understand how they will process your personal information.

It should not be forgotten that some suppliers may be located or have facilities located in a jurisdiction different from yours or ours. Therefore, if you decide to continue a transaction that requires the services of a third-party vendor, your information could then be governed by the laws of the jurisdiction in which the supplier is located or the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, the information you owned that was used to complete the transaction could be disclosed under the laws of the United States. United States, including the Patriot Act.

Once you leave the site of our shop or you are redirected to the website or the application of a third party, you are no longer governed by this Privacy Policy or by the General Terms and Conditions of Sale. Use of our website.

Links

You may be required to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you carefully read their privacy policies.


ARTICLE 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that they are not lost, misappropriated, viewed, disclosed, modified or destroyed in an inappropriate manner.

If you provide us with your credit card information, it will be encrypted through the use of the SSL security protocol and stored with AES-256 encryption. Although no method of Internet transmission or electronic storage is safe at 100%, we comply with all PCI-DSS requirements and implement industry-accepted additional standards.

FILES WITNESSES (COOKIES)

Here is a list of cookies that we use. We have listed them here so that you have the opportunity to choose whether you want to allow them or not.

_session_id, session unique identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data retained, persists for 30 minutes since the last visit. Used by the provider's internal statistics tracking system on our website to record the number of visits.

_shopify_uniq, no data retained, expires at midnight (depending on the location of the visitor) the next day. Calculates the number of visits to a store per single customer.

cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.

_secure_session_id, session unique identifier

storefront_digest, unique identifier, undefined if the store has a password, it is used to find out if the current visitor has access.


ARTICLE 7 - AGE OF CONSENT

By using this site, you declare that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any person under the age of website.


ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so please check it frequently. Changes and clarifications will take effect immediately upon publication on the website. If we make changes to the content of this policy, we will notify you that it has been updated so that you know what information we collect, how we use it, and under what circumstances we disclose it, It is appropriate to do so.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so we can continue to sell you products.

General conditions of sale and use


OVERVIEW

This website is operated by Savan Inc. On this site, the terms "we", "us" and "our" refer to Savan inc .. Savan inc. offers this website, including all information, tools and services available to you, the user, subject to your acceptance of all terms, conditions, policies and notices set forth herein.

By visiting this site and / or purchasing one of our products, you agree to our "Service" and agree to be bound by the following terms and conditions ("General Conditions of Sale", "General Conditions of Sale and Use"). , "Conditions"), including the additional terms, conditions and policies referred to herein and / or accessible by hyperlink. These Terms and Conditions of Sale and Use apply to all users of this site, including but not limited to users who browse the site, who are sellers, customers, merchants, and / or content contributors.

Please read these Terms of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms and Conditions of Sale and Use. If you do not agree to all the terms and conditions of this agreement, then you must not access the website or use the services provided there. If these Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these Terms and Conditions of Sale and Use.

All new features and tools that will be added later to this store will also be subject to these Terms and Conditions of Sale and Use. You can check the most recent version of the General Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Sale and Use by posting updates and / or changes on our website. It is your responsibility to check this page regularly to see if any changes have been made. Your continued use of the website or your access to it after the posting of any changes constitutes your acceptance of those changes.

Our shop is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell you our products and services.


ARTICLE 1 - CONDITIONS OF USE OF OUR ONLINE SHOP

By accepting these Terms and Conditions of Sale and Use, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any person of age minor is your responsibility to use this website.

The use of our products for any illegal or unauthorized purpose is prohibited, and you shall not, in connection with the use of the Service, violate the laws of your jurisdiction (including but not limited to To copyrights).

You must not transmit worms, viruses or any other destructive code.

Any breach or violation of these Terms and Conditions of Sale and Use will result in the immediate termination of your Services.


ARTICLE 2 - GENERAL CONDITIONS

We reserve the right to refuse access to services for any reason at any time for any reason.

You understand that your content (excluding your credit card information) may be transferred in an unencrypted manner, and this implies (a) transmissions on various networks; And (b) changes to comply and adapt to technical requirements for the connection of networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service or any access to the Service or contact on the website through which the Service is provided without permission Written express prior to our part.

The titles used in this agreement are included for your convenience, and will not limit or affect these Terms.


ARTICLE 3 - ACCURACY, COMPLETENESS AND NEWS OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete or up to date. The content of this site is provided for informational purposes only and should not be your sole source of information for making decisions without first consulting more accurate, complete and up-to-date sources of information. If you decide to rely on the content presented on this site, you do so at your own risk.

This site may contain some prior information. This prior information, by its nature, is not up to date and is provided for information purposes only. We reserve the right to modify the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes made to our site.


ARTICLE 4 - AMENDMENTS TO SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (and any part or content thereof) without notice and at any time.

We will not be liable to you or any third party for any change in price, suspension or interruption of the Service.


ARTICLE 5 - PRODUCTS OR SERVICES

Certain products or services may be exclusively available online on our website. These products or services may be available in limited quantities and may only be returned or exchanged in accordance with our Return Policy.

We have done our best to display as clearly as possible the colors and images of our products that appear on our shop. We can not guarantee that the color display on your computer screen will be accurate.

We reserve the right, but are not obliged to do so, to limit sales of our products or services to any person, and in any geographical region or jurisdiction. We could exercise that right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions and product prices may be changed at any time without notice, in our sole discretion. We reserve the right to stop offering a product at any time. Any offer of service or product presented on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information, or other merchandise you have obtained or purchased will meet your expectations or that any errors in the Service will be corrected.


ARTICLE 6 - ACCURACY OF INVOICING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, reduce or cancel purchased quantities per person, per household or per order. These restrictions may include orders placed by or from the same customer account, same credit card, and / or orders that use the same billing and / or shipping address. In the event that we change or cancel an order, we may attempt to notify you by contacting you at the e-mail address and / or billing address / telephone number provided at The order was placed. We reserve the right to limit or prohibit orders which, in our sole judgment, may appear to come from merchants, dealers or distributors.

You agree to provide up-to-date, complete and accurate order and account information for all orders placed on our store. You agree to promptly update your account and other information, including your e-mail address, credit card numbers and expiration dates, so that we may complete your transactions and contact you if necessary.


ARTICLE 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not track, control or influence.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranty, representation or condition of any kind and without any approval. We will have no legal liability arising out of or in connection with the use of these optional third-party tools.

If you use the optional tools offered on the site, you do so at your own risk and discretion, and you should review the terms and conditions on which these tools are offered by the relevant third party provider (s).

We may also, in the future, offer new services and / or new features on our site (including new tools and resources). These new features and services will also be subject to these Terms and Conditions of Sale and Use.


ARTICLE 8 - LINKS OF THIRD PARTIES

Certain content, products and services available through our Service may include material from third parties.

Links from third parties on this site may redirect you to third party websites that are not affiliated with us. We are not required to review or evaluate the content or accuracy of these sites, and we do not warrant or assume any responsibility for any content, website, product, service or other materials accessible on or From these third party sites.

We are not responsible for any damages or damages incurred in connection with the purchase or use of any goods, services, resources, content, or any other transaction made in connection with such third party websites. Please read the policies and practices of third parties carefully and ensure that you understand them before you commit to any transaction. Complaints, claims, concerns, or questions concerning the products of such third parties must be submitted to these third parties.


ARTICLE 9 - COMMENTS, SUGGESTIONS AND OTHER USER PROPOSALS

If, at our request, you submit specific content (for example, to participate in competitions), or if we do not ask you to send creative ideas, suggestions, proposals, plans or other items, Whether online, by e-mail, by mail, or otherwise (collectively, "Comments"), you grant us the right at any time and without restriction to edit, copy, publish, distribute , To translate and otherwise use and in any media any comment you send us. We are not and will not be required (1) to maintain the confidentiality of the comments; (2) to pay compensation to anyone for any comment provided; (3) to respond to comments.

We may, but have no obligation to do so, monitor, modify or delete content that we, in our sole discretion, believe to be unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any intellectual property or these Terms and Conditions of Sale and Use.

You agree to write comments that do not violate the rights of third parties, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain any illegal, defamatory, offensive or obscene content and that they will not contain any computer virus or other malicious software that could in any way affect the operation of the Service Or any other associated web site. You may not use a false e-mail address, claim to be someone you are not, or try to mislead us and / or third parties as to the origin of your comments. You are fully responsible for all comments you make and their accuracy. We assume no responsibility and disclaim any obligation with respect to any comment you make or any other third party publishes.


ARTICLE 10 - PERSONAL INFORMATION

Submitting your personal information to our store is governed by our Privacy Policy. Click here to view our Privacy Policy.


ARTICLE 11 - ERRORS, INACCURACIES AND OMISSIONS

There may be information on our site or in the Service that may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, fees Product shipping, delivery time and availability. We reserve the right to correct any error, inaccuracy, omission, and to change or update information or cancel orders, if any information in the Service or any other associated website is inaccurate, and , At any time and without notice (including after you place your order).

We are not required to update, modify or clarify the information in the Service or any other associated web site, including but not limited to price information, unless required by law. No defined update or updating date in the Service or any other associated website should be taken into account to conclude that the information in the Service or any other associated website has been modified or updated.



ARTICLE 12 - PROHIBITED USES

In addition to the prohibitions set out in the General Terms and Conditions of Sale and Use, you are prohibited from using the site or its contents: (a) for illegal purposes; (b) to induce third parties to perform or participate in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, injure, defame, slander, denigrate, intimidate or discriminate against anyone on the grounds of sex, sexual orientation, religion, ethnicity, race, sexual orientation, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will be or may be used in a way that compromises the functionality or operation of the Service or any other related, independent website or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort information, browse, explore or scan the web (or any other resource); (j) for obscene or immoral purposes; or (k) to undermine or circumvent the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating prohibited uses.


ARTICLE 13 - EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

We do not warrant or claim in any way that your use of our Service will be uninterrupted, fast, secure or error-free.

We do not warrant that the results that may be obtained through the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time without notifying you in advance.

You expressly agree that your use of the Service, or your inability to use it, is at your sole risk. The Service and all products and services provided to you through the Service are provided "as is" and "according to availability" for your use (unless expressly stated otherwise by us) without representation, without Warranties and conditions of any kind, expressed or implied, including all implied warranties of merchantability or fitness for a particular purpose, durability, title and non-infringement.

Savan Inc., our directors, officers, employees, affiliates, agents, contractors, trainees, suppliers, service providers and licensors shall under no circumstances be liable for any injury, loss, claim, or for any direct, indirect, consequential damages, accessories, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, income, savings, data, replacement costs or any similar damages, that they are contractual, tortious (even in the case of negligence), strict liability or otherwise, resulting from your use of any service or product from this Service, or from any other claim related in any way to your use of the Service or any product, including but not limited to any error or omission in any Content, or any loss or damage of any kind arising from the use the Service or any content (or product) published, transmitted, or otherwise made available through the Service, even if you have been warned of the possibility that they will occur. Because some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, our liability will be limited to the fullest extent permitted by law.

The statements presented on this site have not been evaluated by the Food and Drug Administration or Health Canada. Our products are laboratory tested and manufactured, and are not intended to diagnose, treat, cure or prevent any disease. The opinion of a doctor must always be privileged. We recommend skin testing a small area before using our products.

ARTICLE 14 - COMPENSATION

You agree to indemnify, defend and protect Savan Inc., our parent company, our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, trainees and employees, with respect to any claim or demand, including reasonable attorney fees, made by any third party due to or arising from your violation of these Terms of Sale and Use or the documents to which they refer, or your violation of any law or the rights of a third party.


ARTICLE 15 - DISSOCIABILITY

In the event that a provision of these Terms and Conditions of Sale and Use is deemed illegal, void or unenforceable, this provision may nevertheless be applied to the fullest extent permitted by law, and the non-applicable part shall be considered as being dissociated from these General Conditions of Sale and Use, this dissociation shall not affect the validity and applicability of all the remaining provisions.


ARTICLE 16 - TERMINATION

The obligations and liabilities incurred by the parties prior to the termination date will remain in effect after the termination of this agreement for all purposes.

These Terms and Conditions of Sale and Use are effective unless and until they are terminated by you or not. You may terminate these Terms and Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.

If we determine, in our sole discretion, that you are unsuccessful, or if we suspect that you have been unable to comply with the terms of these Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without notice to you in advance and you will remain liable for all amounts owing up to and including the date of termination, and / or we may deny you access to our Services (or any part of them) ).


ARTICLE 17 - ENTIRE AGREEMENT

Any failure on our part to exercise or enforce any right or provision of these Terms and Conditions of Sale and Use should not constitute a waiver of such right or provision.

These Terms and Conditions of Sale and Use or any other policy or operating rule that we publish on this Site or in connection with the Service constitute the entire agreement and agreement between you and us and govern your use of the Service, and replace all prior and contemporaneous communications, proposals and agreements, oral or written, between you and us (including, but not limited to, any prior version of the Terms and Conditions of Sale and Use).

Any ambiguity as to the interpretation of these General Conditions of Sale and Use should not be interpreted to the detriment of the writing party.


ARTICLE 18 - APPLICABLE LAW

These Terms and Conditions of Sale and Use, as well as any other separate agreement through which we provide you Services shall be governed by and construed in accordance with the laws in force at CP 171 Branch Upper Town, Quebec, QC, G1R 4P3, Canada.


ARTICLE 19 - MODIFICATIONS TO THE GENERAL CONDITIONS OF SALE AND USE

You can check the most recent version of the General Conditions of Sale and Use at any time on this page.

We reserve the right, in our sole discretion, to update, modify, or replace any part of these Terms of Sale and Use by posting updates and changes on our site. It is your responsibility to visit our site regularly to see if any changes have been made. Your continued use of or access to our site following the publication of any changes to these Terms and Conditions constitutes acceptance of these changes.


QUESTIONS AND CONTACT INFORMATION

If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or simply want more information, please contact our privacy officer at info @ savanqc. com or by mail to Savan inc. :
[CP 171 Upper Town Branch, Quebec, QC, G1R 4P3, Canada]